Air India opened reservations for around 300 flights on Friday.
New Delhi:
Air India opened reservations for about 300 flights to various countries, including the United States and the United Kingdom, as part of Vande Bharat Phase 3 on Friday, resulting in “overwhelming” demand from Air India. share of travelers, since the national carrier received six crores of visits to its website during the first two hours of opening reservations.
Many travelers have vented their anger on social media, saying that the Air India website did not function properly during the first hours of operation when most flights were full.
The national carrier opened reservations at 5:00 p.m. and posted the following on Twitter at 6:08 p.m. Friday: “The demand for seats from India on flights scheduled for the Vande Bharat-3 mission is overwhelming. The sectors / flights are opened systematically for reservations, on the site. “
In response, a passenger by the name of Vicky Ravi tweeted, “I’ve been trying to book flights for an hour, our website crashed. Please help me with the reservation.”
Another passenger by the name of Mandeep Kaur said that the website was “very slow and the system was freezing”.
Many other passengers had similar complaints regarding the carrier’s overworked booking system.
Air India will operate approximately 300 flights to Europe, Australia, Canada, the United States, the United Kingdom and Africa between June 10 and July 1 during phase 3 of the Vande Bharat mission .
The national carrier published on Friday at 8:20 p.m. on Twitter: “Reservations for certain destinations in the United States, Canada, United Kingdom and Europe, etc.” as part of phase 3 of #MissionVandeBharat opened today at 5 p.m. Approximately 60 million visits received up to 7 p.m. on our website and 1,700 places sold via the website alone in 2 hours. Reservations continue and tickets are issued. “
In response, a passenger by the name of Sarath Medasani said on Twitter: “What is the use
@airindiain when your website takes 10 minutes to navigate from page to page. It’s not 2G time, the world is evolving using technology, but you’re still stuck in an old age. (Sic) “
Another passenger named Navaneet Kumar replied, “Can you also predict the number of misfires? When people are frustrated with @airindiain service? What will you do with 60 million visits if your system can only handle 1,700 requests in a 2 hour window? “
While scheduled domestic passenger flights resumed on May 25 after an interval of two months, scheduled international passenger flights remain suspended in India.
As part of the Vande Bharat mission, Air India and its subsidiary Air India Express began operating international flights from May 7 to repatriate stranded Indians from abroad. The first phase took place from May 7 to 16, after which the second phase began.
Between May 7 and June 1, the Air India group operated a total of 423 incoming international flights as part of the mission, bringing 58,867 Indian citizens to the country.
